security and privacy

Privacy Policy

This privacy policy sets out how Down To Earth uses and protects any information that you give Down To Earth when you use this website.

Down To Earth is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Down To Earth may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21/02/2011

What we collect

We may collect the following information:

· name and job title

· contact information including email address

· demographic information such as postcode, preferences and interests

· other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

· Internal record keeping.

· We may use the information to improve our products and services.

· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

Cookies are small text files stored on your computer while you are visiting a website. Cookies help make websites work. They also provide us with aggregated information about how users interact with our site. We use this information to try to improve your experience on our website.

We may use cookies to remember personal settings you have chosen at our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted from your computer when you leave our website or shortly afterwards.

The law about cookies changed in May 2011. Websites must get your agreement before they set certain types of cookie on your computer or handheld device.

We do not use cookies for collecting information about your general internet usage and we will not collect any information about you except that required for system administration of the web server and otherwise as described.

Complete information about the cookies we may set on your browser appears below.

Google Analytics:
We use a third-party service – Google Analytics – to collect aggregate data about usage of our website. We use this information to try to improve our web-based services. Google Analytics sets several cookies on your browser. We do not control the use of these third-party cookies, and you should check Google’s privacy policy if you have concerns.

Share buttons:
We use a third party application to allow sharing of our content to other online sources, such as Facebook, Twitter and LinkedIn.

If you would like more general advice on how to manage and delete cookies you can visit http://aboutcookies.org.

 


 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

· whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

· if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at down.2.earth@btconnect.com

·

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

Down To Earth, 4 The Craft Centre, St. Mary’s Street, Whitchurch, Shropshire SY13 1QY

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.